Uncle Buck Finance LLP is the data controller in relation to the Services and your personal data. Our registered address is 707 Churchill Way, Biggin Hill Airport, Biggin Hill, Westerham, Kent TN16 3BN.

Uncle Buck Finance LLP is registered under the Data Protection Act with the Information Commissioner (www.ico.gov.uk) registration number Z2487954.

This privacy policy (together with our Data Protection Policy, Website Terms and Conditions and any other documents referred  to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.

We collect the personal data that you may volunteer while using our services. We collect information about you in a number of ways including information you provide to us through our website and applications, including applications made via our affiliates. Without limitation, any of the following data may be collected:

  • Name; date of birth; job title; profession
  • Contact information such as email addresses and telephone numbers
  • Demographic information such as address, post code and residential status
  • Bank account details
  • Information you provide through communications with us
  • Information from outside sources such as credit bureaux, third parties and affiliates
  • Any other information you provide to us

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using this website. Data may be used by us for, but not limited to, the following reasons:

  • to enable you to access and use the Services we provide
  • to personalise aspects of our overall service to you
  • to communicate with you
  • to process a transaction between you and a third party
  • transmission by SMS text of updates to any application you have made through our web site or via an affiliate’s site
  • contact by telephone from us to process your application
  • to search Credit Reference Agencies’ and Fraud Prevention Agencies’ records (including information from overseas).
  • to make, or assist in making, an informed lending decision
  • to trace your whereabouts
  • to recover any debt you owe us
  • to comply with our regulatory obligations

As a responsible lender, Uncle Buck has a legal obligation to take steps to ensure that our customers are creditworthy. We use a variety of methods to try to make sure that we do not lend money to people who are in financial difficulty. One of these methods is to carry out a credit reference check. In order to do this, we shall pass the personal data that you provide to us in your loan application to one or more credit reference agencies (CRAs). One of these agencies is called Perfect Data Solutions Limited which trades as Lending Metrics. Lending Metrics provide us with data about a customer’s credit history and borrowing habits. You can contact Lending Metrics at Lancaster Court, 8 Barnes Wallis Road, Fareham, Hampshire, PO15 5TU, United Kingdom in writing to request the information that they hold about you (please note, a small statutory fee may be payable).

By agreeing that you have read and accept our Privacy Policy, you give your consent to your personal data being used in this way.

If you would like to read the full details of how your data may be used, please view our Data Protection Policy.

If you have provided your consent, from time to time we would like to contact you by SMS and email about products, services and offers of ours that might be of interest to you.

After obtaining express consent from you, we may also share some of your information (including all the contact details that we hold for you) with trusted third parties so that they can also provide you with information (by email, phone, SMS or automated message) about products and services that might be of interest to you. One of the reasons that we wish to share your data with such third parties, including the application details you have already provided, is that they may be able to search for an alternative lender in the event that you are unsuccessful in obtaining a loan from Uncle Buck. One of our third party intermediaries will then consider your details and may forward these details to another lender, which may involve them completing a further credit check. You will be contacted by any lender who may have considered your application to advise you if your application has been successful. In this regard, Uncle Buck Finance LLP is itself acting as an introducer and will receive a commission directly from the intermediary following a successful introduction. Other intermediaries and lenders will have their own privacy policies. Please refer to them. When you submit your application, you will be asked to agree to the use of your information as described above.

To read our trusted third party intermediaries privacy policies (which includes details of how you can opt-out from marketing messages) please use the following links:

Nouveau Finance Limited

(Firm Registration number 727348)

Authorised and regulated by the Financial Conduct Authority

RU Media UK Limited

(Firm registration number 752730)

Authorised and regulated by the Financial Conduct Authority

We disclose our visitors’ data to our subsidiaries and lending institutions when applicable. We also provide you with the means to unsubscribe from Uncle Buck’s marketing communications as shown below (How you can opt-out from receiving further marketing communications).

We can only unsubscribe you from a marketing list where Uncle Buck is the data controller. However, we do have other trusted lenders and agencies which are independent companies. These “affiliate” companies are not owned or controlled by Uncle Buck and are not covered by this policy. These companies may have marketing lists that you have subscribed to in the past and if you wish to unsubscribe you will need to go directly to these companies.

At any time, you can tell us that you do not want us to use your details for the purposes of marketing, by opting-out of future communications. You can opt-out from all future communications from Uncle Buck by sending an email to info@unclebuck.tv with a subject of “Opt Out”.  Please include your name and either your postcode or your mobile telephone number in the message body. Alternatively you can write to us at: Uncle Buck, Building 707, Biggin Hill Airport, Westerham, Kent TN16 3BN.

The use of any web site operated by Uncle Buck constitutes an existing business relationship between you and Uncle Buck. Agreeing to Uncle Buck’s privacy policy qualifies as consent to be contacted by, including but not limited to, telephone, email and by SMS text for changes in account status, changes in subscriber agreements, marketing opportunities, privacy policies and/or any other policies or agreements relevant to you or your account.

Data security is of great importance to us. To protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected online.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data. We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation.

No data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

A cookie is a small file which is placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We only use a cookie to identify if you have entered our site via one of the affiliates that we advertise our service with. This helps us analyse data about webpage traffic and where it has come from. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Name Purpose
KWD Stores the keyword(s) that you used to find our site
cookieStatus Determines whether you have agreed to the use of cookies on our website
Session ID Enables us to maintain the state of your current browsing session as you move across pages on our site, including during the application process.
User ID Allows you to access personal information about your account.
__utma These cookies are set and updated by Google Analytics, Uncle Buck use to monitor our website performance.
__utmb
__utmz
__utmv
__utmx

Uncle Buck may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, credit checking, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal data provided by you. Any data provided by you which is used by such parties is used only to the extent required by them to perform the services that Uncle Buck requests. Any use for other purposes is strictly prohibited. Furthermore, any data provided by you that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

If you decide to enter into a formal loan application with us, the information you have provided to us, together with any further information requested by and supplied by you to the third party provider will be held by the provider for the purposes set out in that provider’s privacy policy. Therefore, you are strongly advised to read your chosen provider’s privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information once you have contracted with that provider.

Data is securely transferred to our 3rd Party Lenders (Providers) using encrypted XML transmissions. This is only performed at the time that you decide to proceed with a loan application. If no application is created, any information you have provided may remain with us for a period of 6 years, then removed from our system.

After obtaining express consent from you, we may disclose personal information to other companies in connection with marketing efforts including but not limited to direct marketing, which may have no relationship to us. Furthermore, we may sell, license, or share your information with third-parties for various marketing purposes, including but not limited to telemarketing, e-mail marketing, text messaging, and direct mail.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.unclebuck.co.uk

You have certain rights under the Data Protection Act 1998 to access information held about you. For example, we will always let you have a copy of all personal information we have about you should you request it. Any access request may be subject to a small statutory fee to meet our costs in providing you with the details of the information we hold about you.

Your right of access can be obtained by writing to us at Uncle Buck, Building 707, Biggin Hill Airport, Westerham, Kent TN16 3BN.

Upon request, we will provide you with a readable copy of the personal data which we keep about you. Proof of your identity may be required. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data rectified or amended. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Calls between us may be recorded for security and training purposes.

Uncle Buck and other organisations may use and search the records of credit reference or fraud prevention agencies to check your identity to prevent money laundering, unless you have furnished other satisfactory proof of identity.

If false or inaccurate information is provided, including in relation to a person’s identity and fraud is identified, details about this information, including customer personal data, will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. Uncle Buck and other organisations may also access and use this information to prevent fraud and money laundering, for example:

  • when checking details on applications for credit and credit related and other facilities;
  • when managing credit and credit related accounts or other facilities;
  • when recovering debt;
  • when checking details on proposals and claims for all types of insurance;
  • and when checking details of job applicants and employees.

The lender and other organisations may access and use from other countries the information recorded by fraud prevention agencies. For further details of the relevant fraud prevention agencies please contact us.

If we decide to change our privacy policy, we will post those changes on this page.

If there are any questions regarding this privacy policy you may contact us using the information below.

Telephone: 01959 543400

Email:info@unclebuck.tv

In writing to: 707 Churchill Way, Biggin Hill Airport, Biggin Hill, Westerham, Kent TN16 3BN