We are working hard to make sure our dedicated customer service team continue to serve and help our valued customers. During these challenging and unprecedented times, information on how you can manage your account and contact us are shown below:

My Account

Log in to your secure account area to:

  • Make payments
  • Check your balance
  • View your contractual agreement
  • Download Summary of Borrowing
  • Request/download Subject Access Request
  • Request/download Statement of My Account

Contact Us

By email: info@unclebuck.tv

FAQs: visit unclebuck.co.uk

By phone: 01959 543 400 (opening times Monday – Friday 9am-5pm)

Please be aware our call waiting times may be longer than usual. If you’re not currently having difficulties making your payment, please use our website to find the information you need rather than calling us.

If you are struggling financially as a result of the current coronavirus (Covid-19) circumstances and require temporary and immediate financial support with your existing loan agreement, please contact us.

We will review your circumstances and can discuss repayment options based on your individual circumstances. An initial one-month payment deferral with no additional interest is available however, if this is not in your best interests, we may be able to offer more suitable measures tailored to your needs.

Any arrangement that is entered into as a result of Covid-19 will not be reported negatively to credit reference agencies provided you continue to keep us updated with regard to your circumstances.

Free Debt Advice & Financial Support

You may wish to seek free and impartial debt advice from not-for-profit organisations such as:

StepChange Debt Charity: visit www.stepchange.org or phone 0800 138 1111

National Debtline: visit www.nationaldebtline.co.uk or phone 0808 808 4000

Citizens Advice: visit www.citizensadvice.org.uk