At Uncle Buck we understand the value of our people, and that cultural fit is a measure of success.
Our approach to recruitment is a simple 3 stage process (varies role by role):

  1. Selection

    You may be invited to a selection event depending on the role you are applying for, or you could be asked to complete a test from home, to help us with profiling.

  2. Interview

    If you are successful during the selection process you will be invited to a face to face interview at our offices. In some instances, you may be asked to return for a second interview.

  3. Offer

    If you are successful following the interview process, you may receive a verbal offer of employment, followed by an offer in writing.

Our Vacancies

Customer Service Assistant


We are looking for a Customer Service Assistant to join our highly talented team delivering a best in class customer experience. You will utilise your communication and organisation skills in a highly motivated, energetic and dedicated team. Whether you are processing customer applications or dealing with customers in financial difficulties, it will be your essential multitasking skills that will ensure we retain a prominent market position.
More info

User-Experience Designer


We are looking for a user-experience designer responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes. You will also design the overall functionality of the product and iterate upon it to ensure a great user experience.
More info

Litigation Specialist


We are looking for a Litigation Specialist who will ensure that a consistent and superior level of service is provided to our clients and customers.
More info

Recovery Agent


We are looking for a Recovery Agent to form part of a highly talented team working closely with the Litigation Manager on aged debts referred over by the internal Collections Department. The purpose of this role is to regain engagement with the business customers and determine solutions to resolve and recover monies owed, in a swift and timely manner.
More info

Lead Developer


We are looking for a Lead Developer to join our Systems & Development department as a hands-on Development Team Leader, leading a team of highly skilled developers and delivering complex internal development projects across a variety of products and technologies.
More info

Systems Developer


We are looking for a Systems Developer, whose main responsibility will be for the production, modification and maintenance of back end applications. This involves working closely with Front end and Lead Developers, to ensure the website and applications are built as specified. You’ll also work closely with the UAT team to test your server-side code. Your focus will be on team goals, customer value and looking at the bigger picture.
More info

SEO & PPC Executive


We are looking to hire a dynamic and passionate SEO & PPC Executive to drive our high-quality traffic and conversions via our website. The role will report into the Marketing Manager.
More info

Recruitment Consultant


You will form part of a highly talented team and responsible for the smooth running of the recruitment process from start to finish, which entails to evaluate different recruitment channels, sources, interview and provide feedback to candidates, among other diverse recruitment responsibilities.
More info

Compliance Monitoring Assistant


The purpose of this role is to support the Compliance Team Leader in line with the Compliance Monitoring Plan. The successful candidate will ensure compliance is maintained at customer facing level and that employees are complying with internal policies and procedures designed to support the business’s process and meet regulatory requirements. This role is an exciting opportunity for a candidate looking for an entry point into the Compliance sector.
More info

Data Analyst


We are looking for a data analyst to work very closely with the marketing, operations and risk teams. The analyst will be responsible for extracting the information from SQL Server and MySQL database, developing T-SQL Stored procedures and working with the managers on the reports and integration of certain software tools with our databases.
More info

Learning and Development Coach


We are looking for a Learning and Development Coach to join our highly talented team, you will utilise your communication and organisation skills in a motivated, energetic and dedicated team. You will develop a culture of learning by training and developing new and existing staff coming through the business; developing their skills, knowledge and experience through a variety of mediums to enable career growth and personal development along with your own.
More info

Call Centre Manager


The Operations Assistant Manager is responsible for the overall performance of the Operations Department through managing the team of up to approximately 30 Customer Account Managers, 9 Recovery Agents and Litigation Specialists. This includes managing the workload and having overall responsibility for their support and development (in conjunction with the Learning & Development team).
More info

Management Accountant


An established financial services business is looking for a newly part qualified accountant to join their small finance team based in Dartford. The business is going through an exciting period of growth and will offer the successful candidate the opportunity to get involved in all aspects of finance.
More info

UAT Co-Ordinator


As a UAT Co-Ordinator you will be part of the Systems & Development Team supporting customers, business stakeholders, developers and other team members. Your focus will be on team goals, customer value and looking at the bigger picture. You are generally a thoughtful, analytical problem-solver that can add a unique perspective to the team in terms of identifying potential road blocks and dependencies early in the process.
More info

SEO Executive


We are looking to hire a dynamic and passionate SEO Executive to drive our high-quality traffic and conversions via our website. The role will report into the Marketing Manager. You will be responsible for creating and implementing SEO strategies in line with overall business objectives.
More info

Customer Relations Advisor


Working with customers to understand their complaints and ensure speedy resolution whilst delivering a best in class customer experience (in line with the Company Vision, Mission and Core Values). Also ensuring that the company is kept up-to-speed with learnings resulting from complaints as appropriate.
More info

Customer Relations Manager


Leading the Customer Relations Department in all aspects of complaints and fraud case handling, to ensure we deliver the right outcome for our customers, as quickly as possible, in line with the Company’s Vision, Mission and Core Values
More info

Collections Agent


As a Collections Agent, you will be working closely with our customers who have fallen into arrears. The purpose of this role is to regain engagement with our customers and determine solutions to resolve and recover monies owed, in a swift and timely manner. You must be a natural at building relationships and analysing information as you will be responsible for implementing affordable solutions, which continue until the end of the arrangements lifespan. This is a great challenge for anyone who is looking to take the next step in their career, and an opportunity to be part of a fast paced, progressive and rapidly growing company. As a Collections Agent, you will be working closely with our customers who have fallen into arrears. The purpose of this role is to regain engagement with our customers and determine solutions to resolve and recover monies owed, in a swift and timely manner. You must be a natural at building relationships and analysing information as you will be responsible for implementing affordable solutions, which continue until the end of the arrangements lifespan. This is a great challenge for anyone who is looking to take the next step in their career, and an opportunity to be part of a fast paced, progressive and rapidly growing company.
More info

Customer Relations Administrator


Working within the Customer Relations Department focussing on the full administrative function the department requires, in order to ensure we investigate complaints and fraud and ensure speedy resolution whilst delivering a best in class customer experience (in line with the Company Vision, Mission and Core Values).
More info

Business Analyst


As the sole business analyst, you will act as the main bridge between the “IT” teams and the wider business to ensure that the functional requirements are gathered, analysed and transferred into readable requirements for the wider business and the development teams.
More info

Resourcer


Do you want to make dreams come true? Do you want to make a difference every day? If the answer is yes and you have a passion for recruitment please read on… Please note that Uncle Buck are moving to Dartford at the beginning of July 2018
More info
If you can't find a job suitable for you, please submit your CV to recruitment@unclebuck.co.uk