At Uncle Buck we understand the value of our people, and that cultural fit is a measure of success.
Our approach to recruitment is a simple 3 stage process (varies role by role):

  1. Selection

    You may be invited to a selection event depending on the role you are applying for, or you could be asked to complete a test from home, to help us with profiling.

  2. Interview

    If you are successful during the selection process you will be invited to a face to face interview at our offices. In some instances, you may be asked to return for a second interview.

  3. Offer

    If you are successful following the interview process, you may receive a verbal offer of employment, followed by an offer in writing.

Our Vacancies

Customer Service Assistant


We are looking for a Customer Service Assistant to join our highly talented team delivering a best in class customer experience. You will utilise your communication and organisation skills in a highly motivated, energetic and dedicated team. Whether you are processing customer applications or dealing with customers in financial difficulties, it will be your essential multitasking skills that will ensure we retain a prominent market position.
More info

User-Experience Designer


We are looking for a user-experience designer responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes. You will also design the overall functionality of the product and iterate upon it to ensure a great user experience.
More info

Recovery Agent


We are looking for a Recovery Agent to form part of a highly talented team working closely with the Litigation Manager on aged debts referred over by the internal Collections Department. The purpose of this role is to regain engagement with the business customers and determine solutions to resolve and recover monies owed, in a swift and timely manner.
More info

Lead Developer


We are looking for a Lead Developer to join our Systems & Development department as a hands-on Development Team Leader, leading a team of highly skilled developers and delivering complex internal development projects across a variety of products and technologies.
More info

Learning and Development Coach


We are looking for a Learning and Development Coach to join our highly talented team, you will utilise your communication and organisation skills in a motivated, energetic and dedicated team. You will develop a culture of learning by training and developing new and existing staff coming through the business; developing their skills, knowledge and experience through a variety of mediums to enable career growth and personal development along with your own.
More info

Call Centre Manager


The Operations Assistant Manager is responsible for the overall performance of the Operations Department through managing the team of up to approximately 30 Customer Account Managers, 9 Recovery Agents and Litigation Specialists. This includes managing the workload and having overall responsibility for their support and development (in conjunction with the Learning & Development team).
More info

Customer Relations Advisor


Working with customers to understand their complaints and ensure speedy resolution whilst delivering a best in class customer experience (in line with the Company Vision, Mission and Core Values). Also ensuring that the company is kept up-to-speed with learnings resulting from complaints as appropriate.
More info

Collections Agent


As a Collections Agent, you will be working closely with our customers who have fallen into arrears. The purpose of this role is to regain engagement with our customers and determine solutions to resolve and recover monies owed, in a swift and timely manner. You must be a natural at building relationships and analysing information as you will be responsible for implementing affordable solutions, which continue until the end of the arrangements lifespan. This is a great challenge for anyone who is looking to take the next step in their career, and an opportunity to be part of a fast paced, progressive and rapidly growing company. As a Collections Agent, you will be working closely with our customers who have fallen into arrears. The purpose of this role is to regain engagement with our customers and determine solutions to resolve and recover monies owed, in a swift and timely manner. You must be a natural at building relationships and analysing information as you will be responsible for implementing affordable solutions, which continue until the end of the arrangements lifespan. This is a great challenge for anyone who is looking to take the next step in their career, and an opportunity to be part of a fast paced, progressive and rapidly growing company.
More info

Customer Relations Administrator


Working within the Customer Relations Department focussing on the full administrative function the department requires, in order to ensure we investigate complaints and fraud and ensure speedy resolution whilst delivering a best in class customer experience (in line with the Company Vision, Mission and Core Values).
More info

Content Writer


This is an opportunity to join an exciting and forward-thinking organisation, on the verge of considerable growth. We are looking to hire a dynamic and passionate Content Writer, reporting into the Marketing Manager
More info

Project Testing Lead


As a Testing Lead you will be part of the Systems & Development Team supporting customers, business stakeholders, developers and other team members. Your focus will be on team goals, customer value and looking at the bigger picture. You are generally a thoughtful, analytical problem-solver that can add a unique perspective to the team in terms of identifying potential road blocks and dependencies early in the process.
More info

Web Site Developer


As a Website Developer, your main responsibility is for the production, modification and maintenance of websites and web application’s user interfaces. This involves working closely with designers, in using semantic mark-up language i.e. XTMTL/CSS, to turn their designs into working browser based web pages. You’ll also work closely with the Back-end developers and UAT team to implement and test their serverside code in order to develop complex, interactive and database driven websites. Generally, you’ll be integrating bespoke designs and requirements seamlessly into the chosen technology. Your focus will be on team goals, customer value and looking at the bigger picture.
More info

Database Administrator (MS / MySQL)


As a Database Administrator, you will be working in a fast paced and growing company, with sole responsibility for the management of the always on MS and MySQL estate. You will be will be expected to undertake activities to support the business as well as being responsible for the delivery of new SQL Server based projects
More info
If you can't find a job suitable for you, please submit your CV to recruitment@unclebuck.co.uk