Why short-term loan lender reviews and customer service matter

Thanks to regulation and an industry-wide price cap introduced by the Financial Conduct Authority (FCA) in 2015, preventing interest and fees from exceeding 0.8% per day of the amount borrowed, ensuring default charges do not exceed £15, and that borrowers never have to pay back more in fees and interest than the amount borrowed, the high-cost short-term credit industry has changed for the better.